Aha! 2020 to 2021

Senior Software Engineer

I briefly rejoined Aha! to work on their design system, visualizations, and develop extension CLI.

Intercom 2018 to 2020

Product Engineer III

At Intercom, I began my work in foundations, on the Billing team, mainly working on Ruby on Rails. In the meantime I set up "Ask Me Anything" events so that engineers could learn from one another. When the billing team was moved to Dublin, Ireland, I was tasked with building and launching a new marketing site architecture. I also worked on analytics-related infrastructure, abuse prevention, and performance.

Sadly, the entire San Francisco development team was laid off due to COVID-19.

• Improved performance and spam-detection capabilities of our Rails → Redshift analytics pipeline
• Maintained a TypeScript client-side analytics library and the Rails API that backed it
• Built a framework allowing content authors to A/B test marketing site content without code
• Built and launched the new, React-based marketing site after rolling out a new content infrastructure
• Simplified critical billing codepaths and improved automated invoice reliability
• Ran weekly "AMA" sessions for the SF engineering team to improve knowledge sharing
• Audited and implemented privacy controls for analytics tooling to ensure GDPR/CCPA compliance
• Brought many pages of our marketing site to WCAG 2.1 Level AA compliance

Aha! 2017 to 2018

Rails Engineer

• Implemented web-based notifications to bring peace to user inboxes
• Rewrote the features board to drastically improve scroll performance
• Rebuilt our Zendesk integration in React+Redux

Teeps 2015 to 2017

Web Team Lead, Full-Stack Engineer

At Teeps, I was a full-stack consultant, primarily working on Ruby on Rails APIs and frontend web applications. I would work with clients and mobile developers to build apps, work out product-market fit, and maintain and improve applications after launch.

• Built an application that utilized Stripe Connect, GeoIP lookup, and complex scheduling to connect fishers and hikers to tour guides
• Built an online marketplace where people could borrow, rent, and buy goods from others
• Rewrote the Teeps marketing site in Rails with a home-built CMS
• Wrote a "handbook," detailing our methodology around pull request reviews, style guides, linter configs, preferred tooling, and API best practices
• Standardized the technical hiring process by creating unique take-home challenges and running both phone and in-person interview sessions

AgileSRC 2013 to 2015

Web Developer

AgileSRC was my first job in college, after a few years of doing freelance Ruby on Rails work during high school. I learned a little bit about working on a team, and shipped a few interesting projects. While I was there, I pushed hard for more modern tooling to be used, and was able to prove my case with increased productivity.

• Used React to visualize thousands of signal attenuation data points on a skymap
• Developed gift card redemption and management software for point-of-sale systems
• Designed and built several marketing sites to test product-market fit
• Built a purchase flow for a Unity plugin using Stripe